Privacy policy

This Privacy Policy describes how Atelier Store ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, when you make or attempt to make a purchase through the website, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with customers

  • Provide shipping and delivery services

  • Screen orders for potential fraud or risk

  • Improve our website and customer experience

Sharing Your Personal Information

We may share your personal information with trusted third parties in order to operate our store, including:

  • Shopify (our ecommerce platform)

  • Payment providers

  • Shipping carriers such as Australia Post

  • Analytics providers

These providers only receive the information necessary to perform their services.

Shopify Hosting

Our store is hosted by Shopify Inc. Shopify provides the online ecommerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases, and the general Shopify application.

Data Retention

We retain your personal information for our records unless and until you ask us to delete this information.

Your Rights

If you are an Australian resident, you have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from misuse, loss, unauthorized access, disclosure, alteration, or destruction.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

If you have questions about this Privacy Policy or wish to access, correct, or delete your personal information, please contact us:

Atelier Store
Email:
Website: https://atelierstore.com.au